PRIVACY NOTICE

EIn accordance with the provisions established in the Federal Law for the Protection of Personal Data in Possession of Individuals and other related laws, the personal data belonging to you and held by CONCEPTO DEPORTIVO DE MITRAS S.A. de C.V., its subsidiaries, affiliates and/or belonging to the same business group hereinafter (FOLIATTI CASINO) will be treated in accordance with the legislation on the matter. Likewise, we inform you of the following:

FOLIATTI CASINO presents this privacy notice in order to comply with articles 15, 16 and other related articles of the Federal Law for the Protection of Personal Data in Possession of Individuals (THE LAW). For effects of the same one it indicates like domicile the located one in: Adolfo Ruiz Cortines #100 Int 1 Col. La Victoria, Guadalupe 067110 Nuevo Leon, Mexico.

Through the collaborators designated as responsible for registration located in the module of hosts are required to make known this Notice to all persons who decide to provide their own data in order to become customers of FOLIATTI CASINO.

In case of death of the account holder, the heirs may withdraw the available balance in the FOLIATTI CASINO account provided they meet the following requirements:

  1. Duly prove the identity of the deceased (copy of IFE, passport or Mexican resident card, either temporary or permanent).
  2. Proof of identity of the heir or executor (copy of IFE, passport or Mexican resident card, either temporary or permanent).
  3. Present the notarial documents that accredit as executor or universal heir of the deceased; including the will where it is stipulated in question.
  4. Present the original death certificate.

FOLIATTI CASINO is responsible for collecting, using and protecting your personal data, derived from the contractual process with customers and suppliers on the sale of products and services we offer, and also undertakes that these data will be treated under the strictest security measures to ensure their confidentiality. Among the data that could be requested in an enunciative way but not limitative are the following : passport or other identification official (name, date of birth, address) for presentation of ROV (report of vulnerable operations) identification, contact, labor, patrimonial, financial and billing data.

The main purpose of the personal data in our possession is to identify, locate and contact the holder, carry out the procedures and formalities for the acquisition of our products and services, sales, advertising, attention and promotion of goods, products and services for our customers and potential customers, analysis for the authorization of credits, as well as for the celebration of the other acts that the responsible can perform according to the law and its bylaws; invoicing and commercial collection, advertising, attention and promotion of our products and services. By virtue the foregoing, communication with the holder may be personal and/or digital such as internet, social networks, email, WhatsApp and similar.

Under penalty of law, persons under the age of 18 may not enter FOLIATTI CASINO property and/or website(s) or participate in any games, races or any other activities on our property and website(s). We have the right to request proper official identification from individuals while on the property and on our website(s), we strongly support and recommend parental control of the Internet. We do not knowingly or intentionally collect any identifying information from, market to, or target persons under the of 18.

Transfer.- In each particular case, you are informed that your personal data may be transferred and/or forwarded inside and outside the country, by persons other than FOLIATTI CASINO, providing in this case the indispensable data for a specific activity or service; to financial or credit institutions, insurance companies, billing administrators, judicial and extrajudicial collection, third party service providers for investigation and credit approval and; to the competent authorities, local and federal, only and exclusively when it is within the exceptions indicated in the Law and its Regulations, such as the SHCP in compliance with the laws for the prevention of money laundering. If you do not express your opposition for your personal data to be transferred, it will be understood that you have given your consent to do so.

Sensitive Personal Data.- In order to comply with the purposes set forth in this Privacy Notice, FOLIATTI CASINO informs you that, by way of example but not limited to, the following sensitive personal data is collected and processed: Financial and Banking Data - The financial and banking data that may be requested are the following: Financial information, bank accounts, credit and debit card data, income and expenses, CLABE bank, RFC, references and credit history; Patrimonial Data: Information of movable and immovable property if applicable.

Means to exercise the rights of access, rectification, cancellation and opposition (ARCO) of personal data.- FOLIATTI CASINO has appointed a person in charge of personal data, (the "Privacy Officer"), therefore, you may limit the use or disclosure of your personal data by sending a communication to the following e-mail address:[email protected] (the "Contact Address").

You have the right to: (i) access your personal data in our possession and know the details of their treatment, (ii) rectify them in case they are inaccurate or incomplete, (iii) cancel them when you consider that they are not required for any of the purposes stated in this Privacy Notice, they are being used for non-consented purposes or the contractual or service relationship has ended, or (iv) oppose the treatment of them for specific purposes, as stated by law, (together, the "ARCO Rights").

The ARCO Rights will be exercised by submitting the respective request, which may be requested to the (the "Contact Address") accompanied by the following information and documentation:

  • Your name, address and e-mail address in order to be able to communicate the response to the ARCO Request;
  • For deceased clients, proof of identity is required (copy of IFE, passport or Mexican resident card, either temporary or permanent) and notarized documents proving their legal representation, including the will that certifies the heirs of the family members in question, as well as the original death certificate.
  • A clear and precise description of the personal data with respect to which you seek to exercise any of the ARCO Rights;
  • Any document or information that facilitates the location of your personal data;
  • In the case of requesting a correction of data, the modifications to be made must also be indicated and documentation supporting the request must be provided; and
  • The indication of the place where we will be able to review the originals of the accompanying documentation.

Your ARCO Request will be answered by e-mail by the Privacy Officer within 20 (twenty) business days from the day your ARCO Request was received. In case the ARCO Request is answered in an affirmative or appropriate manner, such changes will be made within a maximum of 15 (fifteen) business days. The deadlines referred to in this paragraph may be extended once for an equal period if necessary.

It is important to inform you that FOLIATTI CASINO may deny access (the "Refusal") for you to exercise your ARCO Rights in the following cases:

  • When you are not the owner of the personal data, or your legal representative, relatives or heir is not duly accredited to exercise through him, your ARCO Rights;
  • When our database does not contain your personal data;
  • When the rights of a third party are injured;
  • When there is a legal impediment or the resolution of a competent authority, which restricts your ARCO Rights; and
  • When the Rectification, Cancellation or Opposition has been previously made.

In relation to the above, the Refusal may be partial, in which case FOLIATTI CASINO will carry out the access, rectification, cancellation or opposition in the appropriate part.

FOLIATTI CASINO will always inform you of the reason for its decision and will communicate it to you or, if applicable, to your legal representative, within the previously established deadlines, by e-mail, accompanied, if applicable, by the relevant evidence.

The exercise of the ARCO Rights will be free of charge, prior accreditation of your identity before the Responsible, but if you repeat your request in a period of less than twelve months, the costs will be three days of the General Minimum Wage in force in the Federal District, plus V.A.T., unless there are substantial modifications to the Privacy Notice that motivate new consultations. In all cases, the delivery of personal data will be free of charge, with the exception that you must cover the justified shipping costs or the cost of reproduction in copies or other formats.

THE CLIENT may revoke the consent given to FOLIATTI CASINO for the processing of personal data that are not indispensable for the fulfillment of the obligations arising from the legal relationship that binds them, so that FOLIATTI CASINO ceases to make use of them. For this purpose, it is necessary that THE CLIENTsubmits his request in the terms mentioned above.

Mechanism for revocation of consent.- In case you decide to revoke your consent so that FOLIATTI CASINO stops processing your personal data, or you object to the transfer of such data, you must send a request for revocation of consent to the Contact Address, and must be accompanied in the email by documents proving your identity (copy of IFE, passport or any other official identification) or, if applicable, documents proving your legal representation and indicating the place where the original documents are made available to us.

To learn about the procedure and requirements for revocation of consent, you may contact our Privacy Officer at the following email address:[email protected]

In order to protect the personal data received by FOLIATTI CASINO, has put in place administrative, technical and physical security measures, as appropriate to the type of personal data in question and the processing to which they are subject.

FOLIATTI CASINO reserves the right to modify or update the Privacy Notice at any time, in the understanding that any modification to the same will be made known you publication of a notice in our facilities, mobile applications or our site(s) website(s) by so that we recommend you check frequently .

I declare that I have read and understand this Privacy Notice and I give my express consent for the processing of my personal data, sensitive personal data and transfers under the terms of this privacy notice.

I confirm that I have been informed by the persons from whom I have provided my personal data, about the treatment that will be made of my personal data.

I declare that I am not aware of any controlling beneficiary in my possession. If not, I acknowledge that it is my sole responsibility to inform FOLIATTI CASINO and provide them with the information and/or documentation relating thereto.

I hereby confirm that I wish to receive notifications about bonuses, offers, new games and services by email, SMS or telephone from FOLIATTI CASINO I can update/edit my preferences at any time. I received from FOLIATTI CASINO the privacy notice, whose existence and content was made known to me in a timely, personal and written manner. In addition to the above, it available for my consultation at https://foliatticasino.mx/politica-de-privacidad in the Physical UDN section.

Last update: November 2024